By submitting your film for developing, you agree that:

I agree to all the terms above and acknowledge that I will be including my NAME and CONTACT NO. in the parcel. Failure to do so will cause an indefinite delay to the processing of my film. I acknowledge and understand the processing lead times stated above and the no status update policy below. In the event of lost parcel(s) due to mailing errors, I accept full responsibility.

No Status Update Policy

Due to high influx of orders, we apologise in advance for not being able to entertain such queries. To guarantee the safety of your film, we recommend registered mail services with your return address clearly stated. Thank you.

Refund Policy

In the event of lost film due to postage, you will be refunded your full amount as long as no processing has been done.

If your film roll turns out empty, you will only be charged for developing and we will refund the scanning fee. Return of negatives and mailing charges will still apply if opted for.

Due to the unpredictable nature of certain film types, we will not be responsible for blemishes on your film’s scans.

If you send in film that cannot be processed (such as ECN2 or E6 film), prevailing mail back of film charges will apply.

By submitting your order, you agree to our terms of service.